Fraud Check Log
If you have the MaxMind minFraud credit card fraud protection service enabled on the website, the system will log each credit card transaction with details on the results of the fraud check from MaxMind. This gives you the ability to monitor the fraud checks directly from the WebAlliance system. From the Admin panel, select Orders > Fraud Check Log to review the MaxMind data.
You must be a SuperAdmin or an Admin with the Orders Area role to access this feature.
The logs detail the relevant information about each transaction:
- Risk Score: This is the score that was assigned to the transaction based on the settings in your MaxMind account.
- Max Risk Score: If the Risk Score is over the Max Risk Score, the transaction will fail. The Max Risk Score is set in the MaxMind Settings on the website.
- Remote Id: This is the MaxMind Id for the transaction. Clicking on this link will open the transaction details on the MaxMind website.
- Is Success?: If the Risk Score is under the Max Risk Score, this column will read "true" meaning the transaction passed the fraud check. If the Risk Score is over the Max Risk Score, this column will read "false" meaning the transaction failed the fraud check.
- Cart Id: This is the website cart number associated with the transaction. Clicking the link will take you to the Order Details for that order.
- Trans Date: The date and time the transaction was made.
- Cust Code: The Customer Code of the user who placed the order.