Price Overrides

 

This feature presents a way to offer an alternate price on an item or group of items to a customer, or across the site. To reach this tool, navigate to https://www.yourdomain.com/admin2/priceoverrides

You must be a SuperAdmin or an Admin with the Content Area role to create\edit\delete Price Overrides.

Overview of Price Overrides

  1. View, edit, and delete existing override records, add a new record, or export the list of records to Excel.
  2. Download the Excel template, enter the desired override records, then import that sheet to enter several override records at once.

Enter a new override record or edit an existing one

This box displays when entering a new record or editing an existing override.

Enter the customer that should receive the override (* for all customers), the part that will be overridden (* for all items), the discount type (percent or price) and the value of the override. Then check the box to enable the override. Click "Update" to write your changes to the database. The override takes effect immediately, and only requires that the assigned customer(s) purchase the assigned item(s).

The "customer" value here must be a Customer ID - not a web username.

Percent overrides remove that percentage of the price from the calculated price. Price overrides replace the calculated price with the value entered in the override record. Let's say an item's calculated price is $100.

  • A percent override of 10% for that item will display a price of $90.
  • A price override record of $10 will display a price of $10. 

Imports

To deal with multiple overrides, you have the option of creating the values in a spreadsheet and importing it to the site. After creating the spreadsheet:

  1. Click "Select" to locate the spreadsheet file.
  2. Click "Import from Excel".  Note that the site will not accept an import with blank fields.  
  3. "Download Template" creates a template to fill out in Excel, including all existing overrides.  Some notes for the fields:

               "DiscountType" must say either "Percent" or "Price".

               "Enabled" must say either "True" or "False".

Use the template to add or update overrides, then import it back to the site.  The template cannot be used to remove overrides from the list. 

Override Priorities

Here is the priority list for overrides:

  1. Specific customer, specific item (101112; PRT123)
  2. All customers, specific item (*, PRT123)
  3. Specific customer, all items (101112; *)
  4. System Wide - All Customers, All Items (*;*)