FAQ Manager

This feature allows you to easily create, edit, and display items on your Frequently Asked Questions page. The FAQ page is found on your domain at www.yourdomain.com/faq/faq.

You must be a SuperAdmin or an Admin with the Content Area role to access this feature.

From the Admin panel, select Content -> FAQ Manager to add or edit the site frequently asked questions.

Create the FAQ Entry

  1. Type the Question.
  2. Type the Answer.
  3. Set the sort order, select "Enabled" and click "Update".

Review and Edit the FAQ Entry

Once created, your FAQs can be reviewed as a list from the FAQ Manager.  From here, there are options to either Edit or Delete any of your created FAQs.

FAQs about the FAQ page

  1. How do I get to the FAQ page? - the URL is www.yourDomain.com/faq/faq and you can link that from anywhere.
  2. Can I change the URL? - Because this is a system-generated page, the URL always must be www.yourDomain.com/faq/faq but you can always create your own alternate version of an FAQ page using the Page Builder tool.
  3. What are my options for editing the FAQ page? - The FAQ page can't be edited in the Content Builder, like a standard content page. The only editing tool for the /faq/faq page is the FAQ Manager.