Order Notifications
When a user places an order on the website, you will receive a notification email, This will be a copy of the email that the user receives.
This email will be sent to the specified "Order Notify Email" for that particular user or location. There are multiple different areas on the site where this email address can be configured. See our Order and Quote Notification Receiver article for more information.
Order Submitted
This notification will be generated any time a user clicks "Finish Checkout" on the website. An identical copy of this notification will be sent to both you and the user who placed the order.
Order Received
You also have the option to send a second email to the user once their order has been imported. This email will be very similar to the first one except it would include the order number from your ERP. To enable/disable these types of notification navigate to Site Manager > Settings > Shopping > Cart > Configured Order Notifications.
You can change the contents of these email notifications by editing the "Shopping Cart Receipt" and the "Order Received (Imported)" email templates, under Site Manager > Email Templates in the Admin panel. This email is also sent to the user, so keep that in mind when editing it. See more about editing email templates in our Email Templates article.
Want to add some per-item visual interest to this receipt? Contact Aldrich Web Solutions to add item images (where available).