Who can use WAChat?
Any WebAlliance Admin user can access the WAChat Admin interface as an operator.
Any visitor to your WebAlliance website can request a chat with an operator.
Aldrich Solutions WebAlliance Manuals
Topics
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WebAlliance Concepts 20
- Can you explain the WebAlliance System Architecture?
- Can you list the Daily Tasks we need to complete?
- Can you explain Order Status and Order Workflow?
- Can you explain Wholesale Vs. Retail Customers?
- Can you explain Internal Page Content Search Ranking?
- Can you explain the Order Import Process?
- Can you explain Data Updates?
- Can you explain Template Merge Fields?
- Can you explain Site Navigation?
- Can you explain Targeted Users?
- Can you explain the differences between E-Commerce Pages and Marketing Pages?
- How do I add a link to a page in "Site Settings"?
- Are there any pages that are automatically generated on WebAlliance?
- How can I display items in a specific sort order?
- Can you Explain how 404 Pages Work?
- How do I display a notification about using Cookies?
- Who can create support tickets?
- Site Training
- Support Contacts
- Filtering ERP Information from Your Site
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Getting The Most Out of Your Site 4
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Inventory Concepts 8
- Lot Inventory Display
- Inventory Display with Assembly Items
- User Inventory Settings
- Inventory Display with Location Name
- Inventory Display with Quantity
- Inventory Display Configurator Properties
- Anonymous vs. Retail Users in the Inventory Display Configurator
- What Happens When an Item is Out of Stock?
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Product Restrictions 7
- Product Restrictions Concepts
- Product Restrictions - Create or Edit a User Group
- Product Restrictions - Prepare your Items for Product Restrictions
- Product Restrictions - User Permissions View
- Product Restrictions - Catalog Sales
- Product Restrictions - Territory Sales
- Product Restrictions - Exclude Items
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Order Templates 7
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System Notifications 17
- New User Account Created
- Add Address to Account Request
- Order and Quote Notification Receiver
- Order Notifications
- Order Imported
- Order Shipment Notifications
- Expedite Order Request
- Quote Notifications
- Invoice Payment Notifications
- Invoice Payment eCheck Not Approved
- Return Request Submitted
- Hung Order Report
- Previous Day Orders Report
- Abandoned Carts
- New Item Review
- "Forget Me" Request
- Notifications Engine
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Coupon Module Concepts 0
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OrderScan Concepts 1
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Quote Cart Module Concepts 4
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Sponsored Search Concepts 3
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Shipping Concepts 1
Other Resources
- ERP - WebAlliance System Setup
- Aldrich Web Solutions Attribute Manager
- Aldrich Web Solutions PIM Enterprise
- E-Commerce System Concepts
- Content Management Concepts
- Customer Service Concepts
- WebAlliance Admin Usage
- WebAlliance Admin Concepts
- Troubleshooting for your Website
- WebAlliance Mobile
- Third-party Integrations
- WebAlliance Portal