Purchase Approvals - Approving an Order

 

If you receive an email indicating that you have been selected as an order approver, the process is easy. Here's how to approve an order:

Visit My Account

The email you receive will direct you to My Account. There, you can view the orders that are pending your approval. To view details about the order, click "View".

View Order Details and Decide on Approval

After clicking "View", you can see all the details about the order, and make your decision. Click "Approve Request" to allow the order to go through, or "Reject Request" to deny the order. If you reject the request, you're required to leave a comment in the box. Approvals don't require a comment.

The approver will be asked to enter a PO for the order. The user who placed the order will have entered a suggested PO, but the approver may overwrite that PO to import along with the order.

From there, the order proceeds as normal.  The user who placed the order will receive the cart receipt email just like with a normal order.  The cart receipt email can be configured to send to the Order Approver and the user who placed the order.  Contact Aldrich Web Solutions to make a change to who receives the cart receipt.

Note:  Users can select more than one approver for their order.  Once one of the approvers has approved the order, it will no longer appear under Pending Order Approvals for the other approvers that were selected.