Site Training

 

Aldrich Web Solutions offers standard training courses for a variety of areas in WebAlliance for no cost. Personalized training is also available for a fee, if you are interested in personalized training please contact us for additional information on what the training entails and the costs associated.  

Who Can Access Training

The training is not limited to those intending to become Support Contacts (the people who can put in support tickets). If you would like to have a few extra people at your company who can help with managing your WebAlliance site this would be a great way to get started on that. All that is needed for access to training is an admin account on your WebAlliance site. 

Finishing this training does NOT allow more users to become Support Contacts and submit tickets. For more information on Support Contacts see this article: Who can create support tickets.

How to Access Training

To access training, site admins will need to visit https://learning.aldrichsolutions.net and select "Sign In" in the top right corner. On the next page, the user will need to select "Login with WebAlliance" and sign in using their website credentials. If assistance is required during this step, select the blue link labeled "Watch the Tutorial". 

Site admins should be automatically enrolled in all relevant training courses, but if courses are unavailable, please contact Aldrich Web Solutions for assistance. 

Available Training

The following courses are available for training with a brief overview of each:

  • E-Commerce - A broad category that explains how customers interact with your site, as well as how inventory is displayed, pricing concepts, and various administrative tools.
  • Customer Portal - This is a comprehensive course for Customer Portal users.
  • Users and Orders - This course covers many concepts relating to users on the site and the ordering process. Some of the topics include how to create/approve/and modify users, user signup, the correlation between web users and ERP customers,  how orders are processed from the site to your ERP, resetting orders for reentry into ERP,  how the order process flow works, and more.
  • Content - This course focuses on editing content on the site such as making content pages, editing the homepage, and managing website navigation.
  • PIM Enterprise -  This is a comprehensive course for our optional PIM Enterprise module. The course covers common usage and operation and is essential for any user planning to work with PIM.  
  • Inventory Display Configurator - This is an overview of the Inventory Display configurator.
  • User Setup - Quick overview of WebAlliance User admin for approving a new user. 
  • Google Analytics Walkthrough - A video walkthrough of setting up Google Analytics 4 (GA4) in WebAlliance using Google Tag Manager.