Payment Methods

 

WebAlliance offers a variety of payment methods for your customers. 

Payment Types

WebAlliance offers the ability to accept the following types of payments:

  • On Account
  • Credit Card (through a third-party integrated credit card processor)
  • Credit Card On File (from your ERP system)
  • COD

Other methods could be available on a case-by-case basis. The listed methods are available natively in the WebAlliance system.

 

Payment Method Details

On Account

  • Orders placed "On Account" import to your ERP system with the customer's default terms.
  • If a customer does not have available terms in your ERP system, "On Account" will not be available online for that customer.
  • On a per-user basis, you can turn off access to "On Account" by un-checking "Allow Terms" from the user's detail page > Security & Access tab.

Credit Card

  • Natively, you can integrate your WebAlliance site with credit card processing accounts through Authorize.Net or Element/Vantiv. Other processors might be able to integrate with your website. Contact Aldrich Web Solutions for details.
    • Authorize.Net is best compared to a card swipe service. It isn't integrated with your ERP system, so when a user makes a payment through Authorize.Net, an Admin needs to manually claim and allocate those funds to the appropriate invoice.
    • Element (or Vantiv) is integrated with your ERP system, so when a user makes a payment through Element, that payment information can be automatically applied to the imported ERP order.
  • On a per-user basis, you can turn off access to "Credit Card" as a payment option through the user's detail page > Security & Access tab.
  • When a credit card order imports to your ERP system, none of the sensitive credit card information (CC Number, CVV) is included. That information is securely processed by your integrated credit card processor, and (in the case of Element) sent to your ERP system separately. Authorize.Net does not send that information to your ERP system. You must manually apply Authorize.Net payments to the ERP order.

Credit Card On File

  • This method will be available only to users whose associated customer code has a credit card saved on file in your ERP system. If the customer *does not* have an on-file credit card, this option will not be available to them on the website.

Payment Processors and Payment Gateways

To process eCommerce transactions you will need both a payment gateway and a payment processor.  A Payment Gateway is a virtual "Point of Sale" which collects credit card data and either approves or rejects the sale. If approved, the data collected moves over to a Payment Processor. The Payment Processor takes the information and routes it through the customer's bank and the acquiring bank.