How is Pricing Calculated?
Pricing on your WebAlliance website is calculated based on the Item Code, Customer Code, and Location of the user who is requesting a price. WebAlliances uses an application on your gateway server to determine the price.
There are 3 factors important to your website's pricing system:
- Item ID
- Customer ID
- Location ID
Depending on your ERP integration, the specifics can differ.
Using Pricing Libraries (and Contracts, if enabled), the system attempts to calculate a valid price for each item using the above criteria.
The WebAlliance system views "Company Default Pricing" as an invalid price so it will calculate to $0.00 on the website. When that happens, the user will see "Call for Pricing" by default (this text can be changed in your site's Settings menu). However, you could choose to instead display a static price field. The website calls this "Pricing of Last Resort".
Keep reading for more information about Pricing of Last Resort options.
The closest equivalent in P21 to the website's pricing service is the Sales Pricing Inquiry tool. This is the best way to get an idea of how the website will try to calculate a price. If there is a discrepancy, please contact Aldrich Web Solutions to resolve the issue. We'll need the three pricing factors in order to troubleshoot the problem.
TrulinX pricing is determined according to an API available from TrulinX itself. WebAlliance makes no pricing calculations at all when working with a TrulinX integration.