Product Location Restrictions
In some instances there may be a need to make it so certain items can only be purchased from certain locations. To set this up you will need to navigate to Site Manager > Cart > Product Location Restrictions.
Setting up a Product Location Restriction
- Click on the "Add" button at the bottom of the list.
- Enter a name for the restriction.
- Choose where the system will look to determine which items are restricted (i.e. Brand Name, Class Fields, User Defined Fields, Supplier, etc.).
- The Matching Text should contain the value the system looks for in the Identifying Field.
Selecting the "Include" option will allow you to pick the states that the items will be restricted to, while the "Exclude" option will allow you to pick the states that the items will be restricted from.
Click on the "Edit List" button to select the regions in the U.S. , Canada, or Mexico that you want to restrict the items to/from. Click "Finish" once you are done with the selection process, and then save the changes.
Usability Tips - You can always go back and edit a restriction that you have created at any time. Also there is the option to select all of the locations to keep you from having to individually select all boxes.
End Result
The user will then be notified throughout the checkout process if one of their items has a locational restriction. The user will NOT be able to go against the set restriction and will be notified if they are. Manually entered addresses will check for location restrictions as well.
Note that the location restriction information will only appear in the cart, information about where the item cannot be shipped to won't be seen on search or category results.
Bypassing Product Location Restrictions
WebAlliance allows Product Location Restrictions to be bypassed on a user-by-user basis. To do this, navigate to the Security and Access tab of the User Detail, and find the "Bypass Product Location Restrictions" option under the User Site Options heading.